With e-mail, how you are perceived is important to if your message, request or point of view will be taken seriously. A primary example is making just a little effort by hitting that darned shift key to capitalize the start of your sentences. Doing so can make all the difference in the world as to whether you will be perceived as someone who is to be taken in earnest.
Of course if you have arthritis or are impaired in some manner that makes it impossible for you to use the shift key, then it would behoove you to make a note stating as much at the top of your e-mail. All e-mailers need to understand that how they e-mail will be a reflect upon them. Perceptions are made whether we like it or not, so why not make the minimal effort to ensure we leave a favorable reaction?
We all learned basic sentence structure in grade school. Use it. There is not a single resource that I am aware of that negates the need to communicate in an educated and thoughtful manner when it comes to e-mail. When you do not capitalize your name or the beginning of sentences you are relaying several possible things about yourself:
1. I don't care if I am perceived as uneducated or...
2. I am uneducated or...
3. I am so lazy I can't hit the shift key when required.
None of the above is complimentary. Use your shift key. It is an effort well worth the positive impression doing so will leave.
About the Author:
Judith Kallos is an authoritative and good-humored Technology Muse who has played @ http://www.TheIStudio.com for over a decade. Check out her popular E-mail Etiquette Web Site, Books and Free Tools @: http://www.NetManners.com
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